Introducing flexible visiting

Being accompanied by loved ones is crucial to the care of our patients, which is why expanded visiting hours have been introduced within the Great Western Hospitals NHS Foundation Trust.

We have introduced flexible visiting, which is available between 8am and 8pm in most wards. Patients are also able to be accompanied to most appointments and visiting outside of these hours may be possible following discussion with the ward area.

The Trust has published new guidance for visiting, which recognises the invaluable role and contribution that family, friends, and carers provide in our patients’ care.

This includes our commitment to ensuring that visitors are welcomed throughout the hospital, and that we recognise that those people who are important to our patients may vary and can include close friends.

Tania Currie, Head of Patient Experience and Engagement, said:

“We know that the quality of care for patients is improved by involving the family, friends, and carers of our patients.

It is important to us that patients know that they have a right to receive visits and to be accompanied to appointments based on their personal preference.

That’s why we’re sharing updated guidance on our website, which includes expanded visiting hours and a commitment to ensuring that all visitors feel welcomed and able to attend.”

There are just a few exceptions in specialist areas such as the Critical Care Unit, the Acute Cardiac Unit, Maternity and Neonatal services and the Day Surgery Unit. Further information is available on the Trust website or please speak to a member of staff. A limit of two visitors at any one time to a patient’s bedside remains in place. 

Find out more about the Trust’s updated visitor guidance on our page dedicated to Visitor Guidance.