We are able to advise on cochlear implants and bone-anchored hearing aids (BAHA).

Your audiologist will explain to you which hearing aid is most suitable for your hearing levels.

You will either have a open fitting (corda) earpiece or a custom-made earmould earpiece.

Guidance

To help you put your hearing aids in the correct ears there is a blue marker in the battery drawer of the left hearing aid and a red marker in the battery drawer of the right hearing aid:

  • Blue = left
  • Red = right

To give better hearing on the phone when using your hearing aid you will need to hold the receiver approximately 25mm (1 in) above your ear and 13mm (0.5 in) from your ear.

Alternatively, you can use the 'loudspeaker' function on your phone.

It's important to turn your hearing aids off at night: you do this by opening the battery drawer.

Please ensure that you keep your hearing aids safe as they are NHS property and on loan to you.

A non-refundable charge will be required for the replacement of a lost or severely damaged hearing aid.

The fee does not apply for paediatrics and transition patients.

Batteries

Batteries can now be collected from the Volunteer Desk on the Lower Ground Floor of the Brunel Treatment Centre.

Monday-Friday, 10am-4pm.

The 'Friends of Savernake Shop', in the main reception:

Monday-Friday, 10am-1pm.

From the Reception desk:

  • Monday: 9am-2.30pm
  • Tuesday and Thursday: 9am-4pm

Batteries can also be obtained through the post.

Please include a First or Second Class large value letter stamp for the return of batteries.

Used batteries can no longer be sent through the post, they should be disposed of at a local recycling point.

Please bring your record card with you for the issue of batteries.

Please also bring any used batteries for disposal with you.

Family members can also collect your batteries; they will need to bring your record card.